Aman Aggarwal
Assistant Project Manager @SBI Life Insurance Co. Ltd.
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WORK HISTORY
Assistant Project Manager @SBI Life Insurance Co. Ltd.
Mumbai, IN
Project 1: AI Conversation Monitoring ToolLed the implementation and expansion of an AI-driven conversation monitoring solution to gain actionable insights and drive continuous process improvements. Collaborated with cross-functional teams to integrate the tool within existing workflows, enhancing customer interaction analysis and operational efficiency.Project 2: CRM Enhancement & SaaS IntegrationsSpearheaded process enhancements within the existing CRM ecosystem, focusing on automation and user experience. Successfully established multiple API-based integrations between various SaaS platforms, enabling seamless data exchange. Designed and implemented new workflows to optimize sales, support, and operational processes.
EDUCATION
Millennium National School
10th
Jamnalal Bajaj Institute of Management Studies (JBIMS)
M.M.S. (Master in Management Studies), Business Administration and Management, General
SIT- Symbiosis Institute of Technology
Bachelor of Technology - BTech, Electronics and Tele-communication
Arihant Education Foundations Arts,Science & Commerce College, Pune
12th
ABOUT AMAN AGGARWAL
I am an ambitious, goal-driven professional with a strong zest for learning. Currently I…
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