Aman Agarwal
Senior Analyst, Customer Success - Photon Infotech || PGDM (Marketing), IMI New Delhi || Account Management & Business Analysis
- Role
- Senior Analyst - Customer Success at Photon
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Aman Agarwal
Started as an Account Manager, and currently a Senior Analyst at Photon Infotech…
Experience
Senior Analyst - Customer Success
May 2021 — Present · Hyderabad, IN
o Handling the JPMorgan Chase account by farming existing business and hunting new opportunities, building strong relationship by effective communication, timely project execution by monitoring health and progress of all on-going projects.o Responsible for weekly reconciliation of sales and engineering projections, preparation of SOWs based on the opportunities sold for budget negotiation, proposal planning, program planning, project initiation and tracking the project milestone.o Outsourcing and onboarding of the candidates having expertise in the required technical domains via the third-party vendors, for the successful project execution.o Acting as the main point of contact between key clients and internal teams.o Taking ownership to grow revenue at the existing key account and maintaining various key metrics. Working on various tools such as Jira, Salesforce & CRM.o Managing Contract Tracking and Invoice Tracking for all the client accounts and working closely with the Senior Management.o Coordinating with Pre Sales, Solution Managers, Delivery Managers and Technical Architects to deliver the promised services to the client.
Education
College of Engineering Roorkee
Bachelor of Technology - BTech
2014 — 2018
International Management Institute - IMI
Master of Business Administration - MBA
2019 — 2021
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