Amal R. S.
Technical Instructional Design | M.S. in Engineering and Technical Communication | AWS Certified Cloud Practitioner
- Role
- Instructional Design Supervisor at Citrin Cooperman
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Amal R. S.
Hello there! I\'m Amal, a technical instructional designer with a multidisciplinary background in biomedical engineering, safety engineering, and technical communication.Portfolio: Design Frameworks & Competencies |-ADDIE-4-MAT-CLT-Agile-AI Fluency (Anthropic 4D Framework)-ITIL Foundations| AI |-GenAI-Augmented Content Design + Development (Prompt Engineering, Text, Video)-GenAI-Assisted RCA (SCORM Debugging/Log Analysis)| Cloud & Infrastructure |-AWS Certified Cloud Practitioner| Technical Documentation |-Docs-as-Code: Github, Markdown, Version Control-Technical Writing-Process Workflows: Visio| Specialized Authoring Tools |-Articulate Storyline 360-Articulate Rise 360-Microsoft Visio-TechSmith Camtasia-Synthesia
Experience
Instructional Design Supervisor
Feb 2026 — Present · New York, NY, US
Served as the lead instructional designer in the firm-wide initiative for NASBA/QAS accreditation of self-study programs; authored the e-learning development standards, generated technical design documentation (SOPs), and architected the process workflow required to validate the regulatory and technical proficiency of self-study programs serving professionals, attorneys, and accountants.Integrate a multi-modal GenAI stack (CoPilot, Gemini, Synthesia) into the content development lifecycle accelerating design + development workflows and generation of learning materials (micro-learnings, e-learnings, video courses, VILT/ILT materials). Leverage AI-augmented content engineering to resolve bottlenecks by optimizing development time, leaving room for rigorous technical validation of learning materials by subject matter experts.Accelerate technical troubleshooting by leveraging GenAI to perform root-cause analysis on SCORM debug logs; resolve persistent SCORM-to-LMS handshake failures, reducing vendor support dependency and ensuring tracking & reporting for compliance-critical certifications.Partner with practice leads + subject matter experts to translate complex auditing and tax concepts into scalable, role-based technical learning pathways and to deploy high-velocity, just-in-time VILT solutions to globally dispersed professionals. Analyze post-deployment quantitative + qualitative learner data and transfer-of-learning metrics to iterate on future technical curricula.
Education
New Jersey Institute of Technology
Master of Science (M.S.), Occupational Safety and Health Engineering
UCLA Extension
Graduate Certification, Marketing and New Media
2013 — 2013
UCLA Extension
Writer's Program
2016 — 2016
New Jersey Institute of Technology
Bachelor of Science (B.S.), Biomedical Engineering
New Jersey Institute of Technology
Master of Science (M.S.), Professional and Technical Communication
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