Amaljith Ajith

Senior Customer Success Manager (CSM) | Enterprise/SMB Account Management | SaaS | ARR | Renewals | Upsell & Cross-Sell | Client Success Strategy @ Indeed.com

Role
Customer Success Manager at Indeed
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Amaljith Ajith

With over 12 years of experience in the client success industry, I have developed a deep understanding of client relationship management, driving customer satisfaction, and ensuring long-term partnerships. My career has spanned various industries, where I’ve honed my skills in client advocacy, project management, and strategic account growth.In my current role as a Senior Client Success Manager at Indeed.com, I manage a diverse portfolio of clients, guiding them through every stage of their journey—from onboarding and implementation to maximizing product adoption and achieving their business goals. My ability to build and maintain strong, long-lasting relationships has been a cornerstone of my success, enabling me to consistently exceed client retention targets and reduce churn rates.Throughout my career, I’ve been recognized for my problem-solving abilities and my knack for turning challenges into opportunities. I’ve led initiatives that have significantly improved customer satisfaction scores, driven upsell opportunities, and enhanced overall client experience. My experience with CRM software, coupled with my expertise in advertising campaigns and data analytics, allows me to provide clients with actionable insights that optimize their strategies and deliver measurable results.My previous roles, including Advocacy Manager at Fitkids Education Pvt Ltd and Key Account Manager at Freshersworld.com, have equipped me with a versatile skill set and a broad perspective on client success. Whether it’s managing large-scale accounts, collaborating across teams, or mentoring junior client success specialists, I bring a proactive and client-centric approach to every task.I am passionate about helping clients succeed, and I am committed to continuous improvement, both for myself and the clients I serve.

Experience

  1. Customer Success Manager

    Indeed

    Feb 2026 — Present

Education

  • Saurashtra University

    Bachelor’s Degree, Hotel, Motel, and Restaurant Management

    2000 — 2004

  • Edith Cowan University

    MBA, Marketing

    2008 — 2010

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Amaljith Ajith — Customer Success Manager at Indeed in Bengaluru, KA, IN | Unifers