Amalia
Meeting & Events Manager @Novotel Hotels
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WORK HISTORY
Meeting & Events Manager @Novotel Hotels
Sheffield, GB
Responsible for driving MICE sales and the delivery of a client focused service, achieved through the provision of a well organised and responsive booking service, offering a personalised and tailored event management service.Responsibilities:SalesStrategy-Develop a flexible sales strategy to reflect the achievement of hotel budget commitment which responds to local market conditions -Proactive sales approach and in line with strategy, adapt sales solutions to meet client needs and expectations -Regular updates and management of online meeting partner websites-Competitor analysisE-Enquiry (Database Management):Accurate recording of all inquiries in DIGI -Carry out local research of potential new local business-Ensure a strong base of new and regular repeat business -Draw up well presented and customised proposals -Ensure all inquiries & RFPs are responded to in a timely mannerBusiness Bookings (Diary Management):Make commercial decisions to maximise MICE income on daily basisHighlight high/low demand dates & take steps to minimise the risk of any shortfallPromotions & Local Marketing:Christmas & Wedding brochure production, distribution, animation, booking and payment processLocal & ad hoc events and promotionsIdentify need periods and undertake comprehensive program of sales activity to secure new and ad hoc business minimising the impact of low activity periods. HRRecruitment, selection, retention and training my teamTo set, monitor and review personnel objectives of my teamOperationsSeek & review feedback to the operational teamPrepare weekly function sheetsClient welcome, react to all requests & communicate changes Administration/RevenuePrepare monthly Management ReportsMeasure performance against budget & present to the GMUpdate department forecast regularly Issue contracts for all M & EsCredit - Sales LedgerProcess & supervise the billing and invoicing for all bookings.
EDUCATION
The University of Sheffield
Undergraduate, Accounting & Financial Management
National College 'Octavian Goga' from Marghita
Baccalaureate Diploma, Mathematics and Informatics
ABOUT AMALIA
Commercially driven MICE Sales Manager with 12+ years’ experience. I develop flexible…
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