Amalia Loera
Director of Client Success @Rodeo Roi
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WORK HISTORY
Director of Client Success @Rodeo Roi
Austin, TX, US
I believe that sustainable business growth isn\'t just about the initial sale, it’s about the value delivered every day after. As a Director of Client Success, I specialize in bridging the gap between complex SEO strategies and tangible business outcomes. I lead a high-performing team dedicated to ensuring our clients don’t just rank higher, but grow faster.My focus is on shifting the agency-client relationship from \"vendor\" to \"strategic partner.\" By overseeing the delivery of data-backed SEO roadmaps and fostering a culture of proactive communication, I help our clients navigate the ever changing search landscape with confidence.Core Competencies:*Strategic Account Planning & Executive Relationship Management*Customer Journey Mapping & Lifecycle Optimization*Team Leadership, Mentorship, and Cultural Development*Reducing Churn & Identifying Expansion Opportunities
EDUCATION
Austin Community College
American Sign Language (ASL)
Lamar University
American Sign Language (ASL)
ABOUT AMALIA LOERA
A dynamic and versatile professional with a proven track record in Client Success, Account Management, and full-cycle B2B SaaS sales. I excel at fostering long-term, trusted partnerships by guiding clients from purchase through successful adoption, ensuring they achieve maximum value and ROI.My career is defined by a unique ability to bridge strategic sales and relationship-building with meticulous operational execution.Key Areas of Expertise— Strategic Client Partnerships: Consistently hitting and exceeding sales quotas as a full-cycle Account Executive in demanding verticals (Real Estate, Insurance, Mortgage). Expert in full-cycle sales, from initial outreach to contract negotiation— Onboarding & Success: Designing and delivering seamless, value-driven onboarding experiences, managing client relationships, and overseeing digital marketing strategies (SEO, Paid Media) to ensure measurable results— Operational Leadership: Leveraging extensive administrative and high-volume, fine-dining hospitality experience (Office Administrator, Lead Server/Party Captain) to streamline processes, manage administrative functions, and ensure a foundation of operational excellence and team coordination.I thrive in fast-paced environments where success requires strategic planning, clear communication, and a hands-on approach to problem-solving. My core mission is to turn complexity into clarity, leading to measurable growth and lasting client trust.
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