Amalah Hjort

Sales & Banquet Manager @Best Western Plus Inntowner Madison

Madison, WI, US

Assuming interim leadership of sales and marketing operations following the Director of Sales’ departure, ensuring seamless business continuity and sustained client satisfaction while maintaining full responsibility for existing role duties. • Manage incoming RFPs, proposals, and group contracts.• Provide customer-driven solutions by coordinating with clients to understand event objectives, ensuring tailored services that exceeded expectations.• Offer support and guidance to clients throughout the event planning process, maintaining consistent communication.• Develop strong relationships with community partners, clients, and vendors, serving as a key point of contact to ensure smooth collaboration and consistent alignment with organizational vision.• Conduct venue tours, contract negotiations, and budget discussions with clients, effectively closing deals and upselling additional services• Actively participate in trade shows, networking events, and industry conferences to generate new leads and strengthen industry connections• Oversee Best Western Rewards program enrollment strategies, guiding front desk staff to effectively increase guest participation and meet program goals.

University of Wisconsin-Madison

Retailing and Consumer Behavior, Business, Entrepreneurship, & Sports Communications