Amala M

Experience

1. Crm Developer

   Logisoft Technologies Inc

   Jan 2014 — Present

   A Microsoft Dynamic CRM, web based applications like.NET technology, and databases with SQL server, Business Analyst.• Involved in every phase of the life cycle gathering all the key requirements in the project from Design, Analysis, Development, Testing and Deployment of the solution in the MS Dynamic CRM • Experience in configuration and customization of Microsoft Dynamic 365, CRM Microsoft Dynamic CRM 20••••11 (On premise), Microsoft Dynamic 4.0 version.• Expertise in implementing the Business Rules, Business Process Flows, Plugins, Dialogs, Alerts, Goals, Case Actions, Ribbon Customization, Creating Custom workflows and Real - Time workflows.• Having experience in creating Sitemaps for an organization using XRM toolbox. • Engaged stakeholders and drove end to end MS CRM implementations including design, development, configuration, deployment and operations. • Collaborated with several disciplines such as architects, developers, PM, vendors, stakeholders, business partners, data center ops, DBAs, Active directory domain administrators, network, exchange and security. • Involved in various meeting held based on migration of the current CRM 2016 version to the 365 version. • Prepare project related documents like application portfolio, migration documents, User Manuals, update application\'s requirement document for change requests etc. • Upgraded code from CRM 2016 to CRM 365.

Education

• TKR College of Engineering & Technology

  Bachelor's degree