Al MacEy

About Al MacEy

Experienced Principal Solutions Consultant/Engineer with a demonstrated history of success in the information technology and services industry. Strong sales engineering professional skilled in Microsoft Copilot Studio, Dynamics 365 Contact Center, Oracle Database, Enterprise Software, Software Implementation, Enterprise Architecture, Web Content Management, and Document Management. Additionally well-versed in Contact Center technologies, Conversational AI, Azure, Power Platform, and customer experience solutions. Currently focused on Copilot Studio and Dynamics 365 Contact Center solutions, with a strong emphasis on proving business value.

Experience

1. Senior Ai Business Solutions Global Black Belt

   Microsoft

   Aug 2025 — Present · MA, US

   Drive technical proof through effective solution demonstrations and technical guidance in alignment with business goals and vision to advance pipeline.Secure customer endorsement to the solution design by orchestrating workshops/pilots working with internal and external partners and/or Architectural Design Sessions.Improve overall sales effectiveness, performance, and efficiency as measured in time-to-close, deal size, win rate, and contribute to community by sharing technical proof best practices.Act as a voice for the field for product managers to help prioritize feature requests and mitigate product issues.

Education

• Carleton College

  Bachelor of Arts, History

  1987 — 1991

Skills

• Enterprise Content Management
• Pre-Sales
• Software Implementation
• Solution Architecture
• Saas
• Security
• Enterprise Software
• Enterprise Architecture
• Portals
• Document Management
• Business Analysis
• Webcenter
• Content Management
• Ucm
• Soa
• Humor
• Oracle
• Cloud Computing
• Solaris
• Weblogic
• Web Content Management
• Middleware
• Oracle Fusion Middleware
• Web Applications