Alyssa M. Torres

About Alyssa M. Torres

I am a business management consultant specializing in nonprofit operations, with over five years of experience helping mission-driven organizations streamline processes, improve sustainability, and achieve strategic goals. Currently, I serve as the Philanthropy Operations Manager for Impact Austin, where I focus on optimizing donor engagement, overseeing membership operations, and supporting high-impact philanthropic initiatives.With eight years of experience in operations management and customer support, I have developed strong expertise in communications, process management, and workforce leadership. My work is centered on helping organizations navigate operational challenges, implement efficient workflows, and build capacity, ensuring teams can focus on their core missions.Beyond my professional work, I am deeply committed to community service and leadership. I serve on the pastoral council at Our Lady of Guadalupe in Taylor, Texas, where I contribute to the church’s strategic direction and community engagement efforts.I am also pursuing a Doctor of Management degree with a focus on organizational development and change, applying research-driven strategies to improve nonprofit effectiveness. My academic work strengthens my ability to help organizations align their operations with their long-term vision.As a mission-focused team player, I am passionate about philanthropy, strategic development, and operational efficiencies, and I am dedicated to empowering organizations with the tools and processes they need to thrive.

Experience

1. Philanthropy Operations Manager

   Impact Austin

   Aug 2023 — Present · Austin, TX, US

   As the Philanthropy Operations Manager at Impact Austin, I oversee the organization\'s operational infrastructure, ensuring seamless coordination of administrative, financial, and strategic initiatives. I serve as a key liaison between leadership, volunteers, community partners, and members to enhance efficiency and communication across teams.My role includes:Operational Leadership – Collaborating with the Executive Director to manage strategic projects, improve internal processes, and oversee financial activities, including budget development, revenue tracking, and expense management.Grantmaking & Community Impact – Providing technical and administrative support for grantmaking activities, ensuring smooth execution of funding processes that empower local nonprofits.Event & Membership Engagement – Coordinating signature and educational events, supporting membership growth and retention, and optimizing volunteer engagement efforts.Technology & Process Optimization – Managing and integrating digital tools (Salesforce, QuickBooks, Stripe, PayPal, and more) to streamline operations and enhance organizational effectiveness.Fundraising & Advancement – Supporting development strategies alongside the Executive Director and the Advancement Committee to drive sustainable philanthropy.With a keen focus on strategic planning, relationship-building, and data-driven decision-making, I help drive Impact Austin’s mission forward—empowering women to transform communities through collective giving.

Education

• Colorado Technical University

  Bachelor’s of Science in Criminal Justice, Human Services

  2014 — 2016

• Colorado Technical University

  Doctor of Management, Organizational Development and Change

  2020 — 2026

• Colorado Technical University

  Associate’s of Science in General Studies

  2013 — 2014

• Taylor High School

  High School

  2008 — 2012

• Colorado Technical University

  Master of Science in Management, Public Administration

  2017 — 2018