Alyssa Clair
Streamlining Project Management & Providing Record Setting Customer Experiences for Nonprofit Association Success
- Role
- Customer Experience Specialist at Novi Ams
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About Alyssa Clair
Experienced public affairs and association management professional with 10+ years…
Experience
Customer Experience Specialist
Sep 2024 — Present
Skilled in project management and customer onboarding. I drive seamless software implementation and foster long-term client success within the association management industry. I lead cross-functional initiatives, manage timelines, and ensure client satisfaction by building tailored solutions that support association goals. Known for my adaptability and clear communication, I focus on nurturing meaningful relationships with clients and stakeholders. My work reflects a commitment to operational excellence and a collaborative approach that aligns with my passion for impactful relationship-building and continuous improvement.
Education
Michigan State University
Bachelor's Degree
2011 — 2014
Whitmore Lake High School
High School Diploma
2007 — 2011
Flatiron School
Full-Stack Web Developer Online Program
2017 — 2018
Colorado State University
Master of Public Policy and Public Administration (MPPA)
2022 — 2024
Skills
- State Government
- Editing
- Microsoft Office
- Financial Analysis
- Teamwork
- Political Campaigns
- Legislative Affairs
- Research
- Policy Analysis
- Policy Research
- Legislative Policy
- Legislative Relations
- Public Policy
- Legislation
- Government
- Customer Service
- Politics
- Social Media
- Political Science
- Constituent Services
- Legislative Research
- Microsoft Excel
- Powerpoint
- Policy
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