Alyssa V.
Director of Customer Experience @Core Integrated Marketing
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WORK HISTORY
Director of Customer Experience @Core Integrated Marketing
Chicago, IL, US
I lead customer success and strategy for CimpleChat, our in-house CRM platform. As the main point of contact for our clients, I help them unlock the full potential of the software through onboarding, campaign planning, and ongoing support.From CRM setup to automated workflows, landing page creation and lead nurturing, I guide users in turning strategy into results or offer tailormade services for those that don\'t want to be as hands on. I also work closely with our marketing and product teams to improve client outcomes and ensure a seamless experience across the board.
EDUCATION
Mohawk College
Business Diploma, Advertising
SKILLS
ABOUT ALYSSA V.
With over 11 years of experience in digital advertising, I have developed a solid understanding of brands and search engine marketing. My track record of managing successful PPC campaigns allows me to build meaningful relationships with our clients and deliver effective strategies that promote business growth and increase their ROI.I am also certified in Google Ads Search, Shopping ads, and Display by Skillshop, demonstrating my proficiency in these areas. In addition to my role as a Senior Account Executive, I have previously worked as a Senior Campaign Manager and a Strategic Account Manager at IMP Digital, where I was responsible for managing all aspects of PPC campaigns and maintaining and strengthening relationships with our largest clients. I am passionate about digital marketing and always look for new ways to improve our clients\' online presence and performance.
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