Alyssa Hirsch
Program Manager of Client Retention at Paylocity | Relationship Builder | Results Driver | Growth Strategist
- Role
- Program Manager, Client Retention at Paylocity
- Location
- Newport Beach, CA, US
- LinkedIn followers
- 500 followers
About Alyssa Hirsch
Dedicated to creating value, strengthening connections, and achieving measurable results through collaboration and innovation.While in property management, I was a passionate community manager with a proven track record in real estate, specializing in building strong relationships, resolving challenges, and fostering a sense of trust and belonging among residents. Skilled in effective communication, proactive problem-solving, and delivering exceptional service to meet diverse needs. Consistently meet and exceed KPI targets through a results-driven approach, ensuring operational efficiency, customer satisfaction, and retention. My ability to manage expectations, streamline operations, and maintain customer satisfaction translates seamlessly into the software industry, where I thrive as a customer success manager by driving client engagement, retention, and success.
Experience
Program Manager, Client Retention
Nov 2025 — Present · Irvine, CA, US
As a Program Manager focused on Client Retention, I drive initiatives that strengthen customer relationships and enhance overall engagement. My role centers on creating scalable programs and collaborating across teams to deliver exceptional client experiences.
Education
Saddleback College
Associate of Arts (A.A.), Psychology
2011 — 2013
Biola University
Bachelor of Arts (B.A.), Sociology: Criminal Justice
2013 — 2015
Skills
- Customer Service
- Photoshop
- Public Speaking
- Research
- Management
- Powerpoint
- Microsoft Excel
- Training
- Microsoft Word
- Time Management
- Social Media
- Microsoft Office
- Sales
- Teamwork
- Event Planning
- Leadership
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