Alyssa Hanson

Learning Event Coordinator @Insights

Austin, TX, US

As a Producer of a virtual event, set up, monitor, and provide technical support to the facilitator on Zoom, Teams and Webex• Create, manage, and verify information on our order and event management system (D365)• Support, foster, and maximize sales and profitable revenue by spotting opportunities to upsell and/or cross sell• Educate and train customers and colleagues virtually on all systems and processes to ensure they become confident in self-serving• Build partnerships across the business to support the customer.

University of Mary Hardin-Baylor

Bachelor of Arts (B.A.), Music