Alyssa Dichraff

Department Supervisor of Customer Service and Order Fulfillment @The Home Depot

West Bend, WI, US

Recognized numerous times for exceptional customer service and promotion of the company credit card which led to a rapid advancement from customer service associate to department supervisor- Led and managed associates with a positive attitude to ensure an positive work environment- Vice Presidents Award for Excellent Customer Service from Regional VP Scott Sweeny- Executive Award from Division President Pete Capel- Successfully worked with and took precautions to protect confidential information- Warmly welcomed customers and venders and connected them with associates that best fit their needs- Managed phone lines and facilitated calls with customers, venders and staff- Maintained an organized, clean and professional work environment- Provided excellent customer service with a helpful and friendly attitude while processing returns and payments- Worked with vendors to solve customer issues and shipping problems- Learned new computer programs specific to Home Depot - Positions Held with this company: Service Desk Associate, Paint Associate, Paint Supervisor, Head Cashier, Kitchen Designer, Pro Account Sales Associate, Department Supervisor of Service Desk and Order Fulfillment