Alyssa Chen

Customer Success Manager @Clio

Waterloo, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

Customer Success Manager @Clio

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EDUCATION

2014 — 2019

University of Waterloo

Bachelor of Arts - B.A.

2019 — 2022

Western University

Juris Doctor

SKILLS

Microsoft ExcelResearchManagementTeamworkPublic SpeakingSocial MediaPowerpointCustomer ServiceMicrosoft OfficeLeadershipMicrosoft WordSocial NetworkingEvent PlanningCommunicationTime Management

ABOUT ALYSSA CHEN

I’m a lawyer turned legal tech enthusiast, now working as a Customer Success Manager at Clio. I started my career practicing corporate law, tackling complex legal problems and seeing firsthand how the right tools can revolutionize how lawyers work. Now, I help legal professionals embrace technology so they can work more efficiently and focus on what matters most. With a foundation in law and a passion for tech, I bridge the gap between legal expertise and the tools firms need to thrive. I know how lawyers think, the challenges they face, and where practical solutions can have real impact. Whether I’m mapping workflows, consulting on best practices, or building trusted client partnerships, I’m here to empower firms to work smarter, serve clients better, and grow with confidence.

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Alyssa Chen — Customer Success Manager at Clio in Waterloo, ON, CA | Unifers