Alyssa Bowman
Strategic Customer Success Manager
- Role
- Customer Success Manager at Thirdpartytrust, A Bitsight Company
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager
Thirdpartytrust, A Bitsight Company
Nov 2022 — Present · Boston, MA, US
Manage onboarding, retention, and growth of enterprise Vendor Risk Management clients ($75K–$1.1M ARR)• Mentor colleagues on effective VRM onboarding post-Bitsight’s acquisition of ThirdPartyTrust• Partner with Customer Advocacy to prioritize client feedback for the product roadmap• Provide demos of new Bitsight products and features to ensure client teams’ overall success & understanding• Build strong client relationships through on-site visits and co-created Bitsight customer testimonials
Education
University of Central Florida
Marketing & Professional Selling
Skills
- Microsoft Office
- Event Planning
- Social Networking
- Teamwork
- Microsoft Word
- Social Media
- Customer Satisfaction
- Powerpoint
- Microsoft Excel
- Customer Service
- Public Speaking
- Time Management
- Leadership
- Communication
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