Alyson Rapp

About Alyson Rapp

Results-Driven Account Manager | Sales Strategist | Relationship BuilderI am a dedicated Account Manager and sales professional with a passion for driving revenue growth, strengthening customer relationships, and delivering long-term success. With a background in B2B sales, account retention, and contract negotiations, I thrive in fast-paced environments where strategic thinking, problem-solving, and client-centric solutions lead to measurable results.What I Do Best: Maximizing Customer Value: I specialize in retaining and growing key accounts, ensuring customers see continued value in our services while identifying upsell opportunities. Building Lasting Relationships: I believe in the power of trust, collaboration, and proactive engagement to drive long-term partnerships and customer satisfaction. Optimizing Sales & Retention: By leveraging strategic account management, I help businesses reduce churn, improve service agreements, and increase profitability.My Approach: Customer-Centric Problem Solver: I prioritize understanding client pain points and delivering tailored solutions that drive mutual success. Strategic & Data-Driven: I use insights from CRM tools and growth management systems to track account performance, forecast opportunities, and refine strategies. Passionate About Growth: Whether it’s helping businesses optimize their waste management solutions or enhancing B2B sales strategies, I am committed to making an impact.If you’re looking for a results-oriented account manager who is driven, adaptable, and committed to customer success, let’s connect!

Experience

1. Account Manager

   Rumpke Waste & Recycling

   Feb 2025 — Present · US

   Account Representative | Rumpke Waste & RecyclingAs an Account Representative at Rumpke Waste & Recycling, I manage and grow relationships with existing commercial customers, ensuring they receive the best waste and recycling solutions tailored to their needs. My role focuses on customer retention, upselling services, and revenue growth while maintaining a high level of service and satisfaction.Key responsibilities include: Managing a portfolio of accounts, proactively addressing customer needs Identifying opportunities for service expansion and price optimization Handling contract renewals, service agreements, and pricing strategies Conducting in-person visits, calls, and follow-ups to strengthen relationships Utilizing CRM tools and sales data to track performance and drive successI’m excited to be part of a company that prioritizes customer service, environmental responsibility, and community impact while continuously growing my expertise in sales and account management.

Education

• Morehead State University

  Bachelor of Science (B.S.), Agricultural Business and Management

  2011 — 2016

• University of Kentucky

  Agribusiness/Agricultural Business Operations

Skills

• Document Management
• Project Planning
• Microsoft Office
• Customer Service
• Strategic Planning
• Public Speaking
• Leadership
• Management
• Microsoft Powerpoint
• Sales
• Record Keeping
• Animal Health
• Animal Husbandry
• Animal Nutrition
• Microsoft Excel
• Microsoft Word
• Account Management
• Accounting
• Economics