Alyson Dsouza-Richetto

About Alyson Dsouza-Richetto

I am a passionate professional with 15+ years of experience in the service and hospitality technology sectors. My career has focused on understanding clients’ unique needs, delivering buyer-centric solutions, and ensuring white-glove hospitality throughout the buyer’s journey.At Toast, I consult restaurants in Manhattan on our comprehensive suite of POS, credit card processing, marketing, digital ordering, payments, workforce, and inventory management products. As Sales Director at Unifocus, I was responsible for selling the SaaS workforce management and operations product suite to enterprise-level hotel, restaurant, and casino groups. I reported to the CRO, managed the full sales cycle, created market strategies, identified product expansion opportunities, and collaborated across teams to ensure client success.Before Unifocus, I spent six years at OpenTable, most recently as an Account Executive. I sold and consulted on SaaS restaurant operations and digital marketing products to Manhattan and Brooklyn prospects, consistently exceeding goals in a competitive market. As a Senior Account Manager, I managed high-profile, revenue-generating client portfolios across major U.S. cities, leveraging data-driven strategies to drive revenue. My efforts earned top accolades and contributed to OpenTable’s market leadership.Earlier in my career, I worked as a Licensed Real Estate Sales Associate at Halstead Property and Cooper & Cooper Real Estate in New York. In my first year, I achieved over $5M in sales by leveraging strong networking and marketing skills. My ability to negotiate complex contracts earned me industry recognition and referral-based business. I maintain an active real estate license.I also founded Village Yoga Chicago, where I directed all operations and led a team of 40. Under my leadership, sales grew from in the first year to in the second, with a 40% profit margin. I successfully sold the studios after building a loyal customer base and strong brand presence.Outside of work, I am committed to health and wellness through my practice of Ashtanga yoga and daily meditation. I enjoy exploring NYC with my husband and rescue pup, Rupee, volunteering in my community, and banking work credits at the Park Slope Food Coop.

Experience

1. Toast

   Present

Education

• Queen Mary University of London

  Study Abroad, London History & Architecture

• University of South Florida

  Bachelor of Arts (B.A.), History