Alysha Joi Griggs
Associate Marriage & Family Therapist & Healthcare Professional who provides service with a smile :) •Training •Customer Service •Benefits Specialist •Claims •Academic Advising •Quality Assurance •Conflict Resolution
- Role
- Sales Services Associate Iv at Kaiser Permanente
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Alysha Joi Griggs
Customer service skills refined over 15 years ensuring superior quality service before, during, and after a person’s needs are met. I am a passionate communicator and active listener who articulates concisely, all while embodying empathy. Strengths include demonstrated leadership skills through mentoring fellow co-workers and students. Also very detail-orientated with superb problem-solving and project management skills, offering solutions and implementing results. Works both independently and as part of a team in a deadline-driven environment.CORE QUALIFICATIONS• Training, Development, and Leadership • Billing, Benefit, Eligibility and Claims Specialist • Process Improvement and Data Analysis • Analytical Thinking and Research • Conflict Resolution• HIPAA, Regulatory Standards, and Compliance • Quality Assurance • Website and Content Creation• Project Management• Case Assignment and Triaging • Subject Matter ExpertI am continuously looking for organizations where I can volunteer my time to my community and look for chances to learn new things on a daily basis. I would like to work in a field where I can give back to others and have growth and development opportunities.
Experience
Sales Services Associate Iv
Feb 2025 — Present
Education
Riverside City College
Business Administration with an emphasis in Human Resources & Management , Business Administration
2020 — 2022
California State University Channel Islands
Bachelor of Arts (B.A.), Psychology & Communication
2010 — 2013
Alliant University
Master of Arts - MA, Marriage and Family Therapy/Counseling
San Bernardino Valley College
General Studies
2006 — 2007
Moorpark College
Associate of Arts (A.A.), General Studies & Pre-Nursing
2007 — 2010
Westlake High School
High School Diploma, General Studies & Music
2001 — 2005
Skills
- Research
- Social Media
- Microsoft Office
- Sales
- Counseling
- English
- Curriculum Development
- Training
- Creative Writing
- Community Outreach
- Spss
- Customer Service
- Outlook
- Administration
- Social Networking
- Data Entry
- Higher Education
- Curriculum Design
- Critical Thinking
- Powerpoint
- Microsoft Excel
- Communication
- Editing
- Leadership
- Strategic Planning
- Leadership Development
- Public Speaking
- Fundraising
- Team Building
- Microsoft Word
- Team Leadership
- Teamwork
- Windows
- Mentoring
- Retail
- Teaching
- Time Management
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