Alyse J. Gray

Director Learning Strategy & Performance

Role: Director Learning & Performance at Comcast Advertising
Location: New York, NY, US
LinkedIn followers: 500 followers

About Alyse J. Gray

I help people and companies build their brand, their teams and overarching business objectives with strategic and innovative approaches to Training, Project Management, Digital Media and Marketing. CUSTOMER EXPERIENCEProven success in translating business goals into actionable customer service programs leading to improved customer experience and improved communications on competitive core differentiators. I have a track record of building and retaining loyal customers and exceeding bottom-line revenue impact.EMPLOYEE ENGAGEMENTI develop and provide innovative skill based trainings and incentive programs to improve team engagement, leading to empowered brand ambassadors with a keen focus on accountability, collaboration and initiative. PROJECT MANAGEMENTAs someone who is recognized as collaborative and results-driven, I communicate what needs to be done by breaking down the work into manageable pieces. Keeping in mind specifically what the stakeholders need and using these expectations to define and manage the project\'s scope, I have successfully launched enterprise-wide sales, retention and technology programs to increase market share.

Experience

Director Learning & Performance
Comcast Advertising
Apr 2023 — Present · US
Partner directly with business teams to analyze their needs; design & and deliver strategic learning experiences; and measure & and report the impact of those learning experiences on team performance.Learning strategy is digitized, innovative, and modern, optimized for each roleskill-based and on-demand, in the flow of work; not a side job, collaborative and engaging.

Education

Lafayette College
BA

Skills

Entertainment
Call Centers
Digital Marketing
Customer Experience
Vod
Marketing Strategy
Strategic Partnerships
Contact Centers
Team Leadership
Digital Media
New Media
Broadband
Sales
Account Management
Strategy
Marketing
Broadcast
Leadership
Sales Management
Management
Team Building
Communication
Television
Telecommunications

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