Alysa Jones
Senior Customer Success Manager at Juniper Square
- Role
- Senior Customer Success Manager at Juniper Square
- Location
- Saratoga Springs, UT, US
- LinkedIn followers
- 500 followers
About Alysa Jones
I thrive in technical software environments as a leader. Excited to solve the problems that my clients run into and teach others to do the same every day.
Experience
Senior Customer Success Manager
Jun 2024 — Present
As a Senior Customer Success Manager, I manage a book of 70 strategic customer accounts. I am responsible for customer health, ensuring a smooth renewal, and finding areas to drive feature adoption and expand the value Juniper Square brings to each customer\'s business and initiatives.
Education
Nottingham Business School, Nottingham Trent University
Accounting and Finance
2015 — 2016
Utah State University - Jon M. Huntsman School of Business
BS, Management Information Systems, General
2013 — 2017
Skills
- Time Management
- Public Speaking
- C++
- Account Management
- Ms Project
- Teamwork
- Customer Service
- Microsoft Office
- Sales
- Microsoft Project
- Training
- Sharepoint
- Wordpress
- Microsoft Sql Server
- Microsoft Excel
- Sales Management
- Retail
- Databases
- Agile Methodologies
- Team Building
- Management
- Quickbooks
- Microsoft Word
- Team Leadership
- Project Management
- Social Media
- Leadership
- Property Management Systems
- Marketing
- Accounting Software
- Software Troubleshooting
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