Alyn Tongol

About Alyn Tongol

I \'m a trained Virtual Assistant with experience in Customer Service. I am always ready to do the extra mile and to meticulously finish the job on time. I am trained in property management, data entry, transcribing, email handling, chat support, and other admin duties. I also worked for an airline company account for 5 years as a ticketing/reservation/re-accommodation agent. I am well-rounded with tools like CRM, Manychats, Trello, TMetric, Google docs, Google slides, Google sheets, Microsoft Apps, and the like. I am very familiar with Native Sabre and still willing to learn other systems. I have excellent customer service skills and communication skills. I love working with people and for people. I\'m enthusiastic and a team player. I can work with minimal supervision. I am currently doing Online English tutoring during my free time and admin tasks in our small home business.

Experience

1. Administrative Assistant

   HIKINEX

   Nov 2020 — Present

   HIKINEX is a Multi-Channel integrated service provider that supports companies where and when they need us. Our goal is to help companies scale fast and drive profit. We leverage the U.S. and OffShore resources (Manila) to provide superior support services at a fraction of the cost.We excel in the following key verticals- CX (Customer Experience)- SOS (Sales Outsourcing Solutions)- RPO (Recruit Process Outsourcing)- eDiscovery Staffing (Offshore Project Management and Data Technicians)- BackOffice Support (Accounting, AR / AP, Executive Support and (eDiscovery)Scale Fast, Drive Profit – You CAN do both with HIKINEX!

Education

• Surigao State College of Technology

  Bachelor of Art

  2016 — 2019