Alycia Socia-Pierce
Experience Design Strategist, Manager @KPMG
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WORK HISTORY
Experience Design Strategist, Manager @KPMG
EDUCATION
Harvard Extension School
Certificate of Leadership Communication
The Johns Hopkins University - Carey Business School
Master of Business Administration
Maryland Institute College of Art
Master of Design Leadership, Human-Centered Design
Michigan State University
Public Policy Analysis
Wayne State University
Bachelor of Arts (B.A.), Urban Studies and Planning
Mott Community College
Associate of Arts - AA, Art/Art Studies, General
Grand Valley State University
Johnson Center for Philanthropy, Certificate in Advance Proposal Analysis
College for Creative Studies
Certificate in Adobe Illustrator
SKILLS
ABOUT ALYCIA SOCIA-PIERCE
I use human-centered design methodologies to create accessible and meaningful experiences for people utilizing government services and employees administering them. I specialize in storytelling; bringing to life the human experience with empathy derived from my expertise in ethnographic research, persona creation, journey mapping, and prioritizing solutions. I apply these design methods to better understand the complex problems clients’ face. Using qualitative and quantitative data, I enhance the user\'s experience and therefore strengthen the impact of government solutions. In addition to strategy and design, I have a passion for facilitation and teaching human-centered design to non-design practitioners and junior-level staff. I believe everyone is creative and anything is possible when we all get in the same room together. Earlier in my career, I worked at the intersection of community development, the arts, and urban planning to improve the quality of life of Detroiters. This work led me to the impact human-centered design can have in our communities and lives.
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