Alycia Damp
Head of HR Science Customer Success Manager Founding Team Member @Hireguide
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WORK HISTORY
Head of HR Science Customer Success Manager Founding Team Member @Hireguide
HR Researcher: I\'m responsible for collaborating with the product & and development teams to bake HR research into our SaaS product offering.Customer Experience Manager: I\'ve developed and deliver best-in-class training and implementation support for customers in their transition to skills-based hiring with Hireguide. I help hiring teams experience value from our product through assessing candidates\' skills in creative, psychologically validated, and user-friendly ways. Other activities I\'m engaged in include thought leadership content creation, industry research, and building partnerships with others interested in transforming talent acquisition and skills-based hiring.
EDUCATION
University of Toronto
Doctor of Philosophy (Ph.D.), Industrial Relations and Human Resources
Carleton University
Bachelor of Arts (BA), Psychology, Sociology
Saint Mary's University
MSc, Applied Psychology, Industrial and Organizational Psychology
Humber College
Certificate, Liberal Arts and Sciences, General Studies and Humanities
ABOUT ALYCIA DAMP
My professional experience has been shaped by figuring out what ‘great’ looks like for organizations, specializing in both talent and customer experience strategies. For organizations, I specialize in talent acquisition, change management, and training and development. For customer experience, I specialize in UX Research and Customer Experience and Strategy in SaaS.
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