Alycia Drévès
Fleet Care Manager @roadsurfer
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WORK HISTORY
Fleet Care Manager @roadsurfer
Nantes, FR
Quality Assurance & Compliance- Ensuring adherence to quality standards and regulations by implementing and maintaining robust quality assurance systems and processes- Monitoring compliance with safety in operational procedures- Developping and implementing strategies for continuous quality improvement- Collaborating with other departments to ensure that quality standards are integrated throughout all operations2. Technical Oversight & Process Improvement- Oversee and manage technical processes, ensuring they align with the company\'s standards and objectives- Indentify areas of improvement in technical processes and implement effective solutions- Foster a culture of continuous improvement, encouraging team members to suggest and implement process improvements- Monitor and evaluate the effectiveness of process improvements, making necessary adjustments for optimal results3. Damage Assessment- Evaluate and assess vehicle damage, assuring accurate and comprehensive documentation for repair and maintenance purposes- Communicate effectively with team members, stakeholders, and customers about the extent of damage and necessary repairs- Develop and implement strategies for efficient damage assessment, aiming to reduce downtime and improve fleet availability4. Team Management- Implementing stress management techniques for self and team, promoting a healthy and productive work environment- Developing and promoting a culture of resilience within the team, encouraging positive attitudes towards challenges and change
EDUCATION
Lycée Victor Grignard - Basse-Normandie
Baccalauréat, Littéraire
ESCCOT - Ecole de Commerce
Formation "Manager de développement commercial et marketing" (en alternance)
CAP VERS
Formation qualifiante professionnelle - Tourisme d'affaires et événementiel
Lycée Jean-François Millet - Basse-Normandie
CPGE, Classes préparatoires littéraires
Nantes Université
Master 1, Commerce international
Université catholique de l'Ouest
Licence, L.E.A - Parcours Entreprise
ABOUT ALYCIA DRÉVÈS
Professionnelle engagée avec une solide expérience en service client et en management…
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