Aly Abji
Account Executive - Global Enterprise, Cisco Customer Experience Solutions - Cpaas @Cisco
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WORK HISTORY
Account Executive - Global Enterprise, Cisco Customer Experience Solutions - Cpaas @Cisco
Vancouver, BC, CA
Consult with global enterprise clients on how to best leverage AI and digital communication to deliver proactive, automated, and actionable experiences to their customers.• Drive the adoption of innovative messaging technologies, including RCS and Apple Messages for Business, to deliver measurable outcomes for businesses and their customers. • Provide industry insights and influence business approach and focus, particularly in banking, insurance, and healthcare.• Finding new and innovative ways to promote Cisco’s leadership in delivering innovative technologies for customer engagement.• Evangelizing the broader Cisco portfolio across Collaboration, Security, Networking, Contact Center, Infrastructure, and much more, as a powerhouse that businesses rely on to operate their own businesses- Living and breathing AI and CX every day of the week.
EDUCATION
Simon Fraser University
BBA, Finance, Management Science
SKILLS
ABOUT ALY ABJI
With over 10 years of experience helping businesses communicate digitally with their customers, I help Cisco\'s enterprise customers and partners innovate their CX and operations through the best-in-class Cisco CPaaS Connect platform and our suite of 12+ digital channels available out-of-the-box. I consult with the world’s largest B2C companies in Financial Services, Banking, Insurance, Healthcare, and Utilities who seek to accelerate their digital transformation and reduce the time-to-value of their technology investments.I am passionate about transformative technology that improves people\'s lives and connects businesses to their communities while creating measurable business value. I specialize in enabling self-service, AI-powered digital customer engagements that exceed expectations and improve the lives of frontline workers who are under immense pressure from today’s demanding digital native customers. I also love public speaking and participating in panels and roundtable discussions focused on customer engagement, technology, and artificial intelligence.
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