Alyaa Alkaky
Technical Analyst @HCA Healthcare
Signup · Get unlimited contacts
WORK HISTORY
Technical Analyst @HCA Healthcare
Houston, TX, US
Respond to and resolve inquiries and requests for assistance with division or facility computer systems and provide a superior customer support experience for division and facility users.Analyze and provide hands-on support for simple to moderate inquiriesLog and track problems; review problem tracking databasesPerform facility-based moves, adds, and changes (MACs), as needed.Maintain documentation for each incident or request and escalate complex problems to the next level of support per documented procedures.
EDUCATION
University of Technology
Bachelor's degree
University of Technology - Iraq
Master of Science - MS
ABOUT ALYAA ALKAKY
I am a results-driven Network Engineer with a strong academic foundation and practical…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.