Alwin James Karkada
General Manager, Marriott International, India.
- Role
- General Manager, Marriott International at Marriott International
- Location
- Mangaluru, KA, IN
- LinkedIn followers
- 500 followers
About Alwin James Karkada
Customer driven, quality focused Manager with an outstanding record of success in…
Experience
General Manager, Marriott International
Dec 2023 — Present · IN
An award-winning city hotel with 106 keys, featuring a stunning Italian marble lobby and elegantly designed rooms and suites. Conveniently located near Bilaspur Airport and surrounded by major corporate offices. One of the select Courtyard by Marriott properties in India offering a sq. ft. banquet space along with a dedicated wedding lawn.Achievements -• General Manager of the Year Award 2024 nomination by South Asia Area Office- Marriott India.• Leadership Excellence Award 2024 nomination by South Asia Area Office - Marriott India.• Overall K rating (Outstanding Performer) in 2024.• Turned around this under performing hotel within an year and gave 30.5% NOP growth to owner for the full year 2024 Vs 2023.• Food cost reduced by 8% compared to previous year 2023, at the same time quality of food Guest Voice score improved by 5 points.• Awarded Most Improved GuestVoice score in H1 2024 and Rank number 4 full year 2024 in South Asia.• Awarded Highest Digital Direct Mix Growth Q2 2024 in the entire APEC region.• Awarded Highest Room Profit Margin Vs Budget Q2 2025 in the entire APEC region.• Associate engagement survey 2024, property obtained 100% Leadership Index score.
Education
Mangalore University
Bachelors Degree, Hospitality Management and Catering Technology
1993 — 1996
Skills
- Rooms Division
- Food
- Catering
- Haccp
- Resorts
- Micros
- Food & Beverage
- Hospitality Industry
- F&B Operations
- Hospitality
- Banquets
- Pre-Opening Experience
- Menu Development
- Pre-Opening
- Opening Hotels
- Restaurants
- Hotel Management
- Fine Dining
- Customer Satisfaction
- Training
- Hotels
- Hospitality Management
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