Alexandra Williams
- Role
- Director of Visitor Experience at The Broad
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Alexandra Williams
Recognized for enhancing strategic growth and development of largescale venues and…
Experience
Director of Visitor Experience
Jun 2021 — Present · Los Angeles, CA, US
Innovate and drive the strategic success of the customer experience while ensuring alignment with the museum’s mission of creating access to the widest possible audience. • Contributed a dynamic approach resulting in breaking attendance records exceeding weekly visitors with 72% of pre-pandemic frontline staff. • Developed a revision of process based on purchasing patterns and behaviors to enhance the ticket release structure, creating greater access, decreasing attrition, and…
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