Armishia W.
Human Resources Generalist Supervisor @Georgia Public Defender Council
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WORK HISTORY
Human Resources Generalist Supervisor @Georgia Public Defender Council
Atlanta, GA, US
Supervised and provided guidance to an HR Generalist and HR Specialist, ensuring accurate execution of HR operations and professional development. • Delivered comprehensive HR support across benefits administration, onboarding, compliance, leave management, training, and employee relations under minimal supervision. • Analyzed HR metrics including headcount, turnover, and compensation to identify trends and support strategic workforce planning. • Managed FMLA, ADA, Workers’ Compensation, and ACA processes, including job activity analyses and coordination of workplace accommodations with DOAS. • Reconciled benefits-related reports (SHBP, FLEX, ERS) with agency records to ensure data accuracy and compliance. • Resolved complex employee benefit issues by liaising with DOAS, SHBP, and GA Breeze; communicated benefit options to employees. • Conducted detailed audits of employee leave balances (annual, sick, comp time) in Absence Management to resolve discrepancies. • Processed and verified HR transactions in PeopleSoft HCM, including terminations, salary adjustments, position data changes, and job reclassifications. • Contributed to the development and maintenance of agency policies and job descriptions to ensure compliance and organizational alignment. • Facilitated employee benefits training during Open Enrollment and supported agency-sponsored events and wellness initiatives. • Conducted research on complex personnel matters and prepared analytical reports to support HR decision-making.• Temporarily assumed Director of Administration responsibilities to maintain continuity of operations during leadership absence.
EDUCATION
Ashford University
Master's degree, Organizational Management/Organizational Leadership
Ashford University
Bachelor's degree, Organizational Management/ Human Resource Management
ABOUT ARMISHIA W.
Industrious, versatile, and strategic Certified HR Professional with 20+ years’ progressive experience managing a broad range of human resources programs, services, and functions with proven results. Leverages business acumen, interpersonal communication, and outstanding customer service skills to effectively train, collaborate, and build beneficial relationships. Adept at analyzing company needs, developing long-term solutions, and implementing aligned vision across departments. Areas of Expertise. HR Operations - Startup. Organizational Development. Employee Orientation & Onboarding. Process Improvement/Implementation. HR Program/Project Management. Employment Law. Succession Planning. Training & Development. Disciplinary Procedures. HR Policies & Procedures. Employee Relations. Performance Management. FMLA/FFCRA/ADA/EEO/WC. Workforce Development/WIA/Career Readiness. Staff Recruitment & Retention. Leave Management. Unemployment ClaimsTechnical Competencies. MS Office Suite (Word, Excel, PowerPoint, Outlook, and SharePoint). HRIS (Peoplesoft HRM, Kronos, and Oracle). ATS ( Taleo, NeoGov, JobSuite, and Smart Recruiters)
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