Alvin Williams
Customer Success & Technical Account Specialist | Payments • API Integration • Fintech & SaaS Onboarding • Implementation • Client Retention & Growth
- Role
- Account Executive at Corpay
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Alvin Williams
I’m a problem solver at heart who loves technology, teamwork, and turning complex…
Experience
Account Executive
Jan 2025 — Present · Atlanta, GA, US
Technical Solution Design: Advised 25+ enterprise clients on optimal payment integration paths (API/virtual cards), translating business requirements into technical workflows to reduce onboarding time 25%. • Pre-Sales Orchestration: Served as single point of contact for 150+ monthly technical escalations; resolved API/data transmission issues with 98% SLA compliance (Salesforce), achieving 95%+ CSAT. • ROI-Driven Advisory: Analyzed spend data to position product value, uncovering 20% adoption growth opportunities and driving $500K+ expansion revenue through tailored connectivity solutions. •Knowledge Management: Documented client use cases and integration patterns to accelerate future onboarding.
Education
Western Governors University
Bachelor of Science - BS, Computer Software Engineering
University of Pennsylvania
Computer and Information Systems Security/Information Assurance
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