Alvin Lin
Vice President, Ambulatory Care Transformation and Innovation at SBH Health System
- Role
- Vice President, Ambulatory Care Transformation and Innovation at SBH Health System
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Alvin Lin
Strategic Planning / Growth Strategy / Cost Reductions / Medical Cost Reduction /…
Experience
Vice President, Ambulatory Care Transformation and Innovation
Sep 2018 — Present · New York, NY, US
Senior Leader overseeing Ambulatory Care clinical operations and programs to drive process and organizational improvement across 8 locations, 60 services, Urgent Care, Wellness Center, Cancer Center, Behavioral Health, Addiction Medicine and Women Infant Children programs. I manage a portfolio of initiatives to transform our care delivery model. The initiatives include setting priorities and resource allocation, reimaging care delivery and population health, launching a new Health and Wellness Center, managing our value based payment and quality contracts, overseeing ambulatory care operations, growing our patient base, improving physician and patient satisfaction, and driving Wellness Center and Health Equity initiatives. Operations include development of new patient and volume growth strategies, operating and capital budget and planning, day-to-day operations, workforce planning, clinical and IT projects, practice optimization, and digital health strategies.Selected achievements: Grew Medicaid payer membership by 13%. Reduced readmissions for high-risk patients with asthma cohort by 50%. Increased ambulatory care visit volume by 300%(post-pandemic surge). Reduced BMI for patients with obesity cohort within 8-week wellness program. Reduced call center abandonment rate from 24% to 5%. Reduced pre-authorization turnaround time for diagnostic services by 93%. Improved patient satisfaction from 66% to 96% within 6 months. Reversed 5-year decline in ambulatory surgery cases.
Education
The Johns Hopkins University
BA
1991 — 1994
University of Southern California
MBA
2002 — 2004
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