Althiea Cunningham-Lockley
Compliance and Risk Professional
- Role
- Business Risk & Controls Analyst i at USAA
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Althiea Cunningham-Lockley
Seasoned financial and compliance professional with several years of experience…
Experience
Business Risk & Controls Analyst i
Feb 2021 — Present · Charlotte, NC, US
Responsible for developing implementing and substaining quality assurance control programs to insure effective efficient policies, processes, and procedures are aligned and followed. Conducts quality reviews and deliver results to appropriate stakeholders and develops action plans for success.
Education
Rutledge College
Associates Degree
Strayer University
Bachelor of Business Administration (B.B.A.)
2015
Skills
- Hiring
- Business Process Improvement
- Recruiting
- Staff Development
- Customer Experience
- Loans
- Process Improvement
- Banking
- Risk Management
- Team Management
- Leadership
- Interviews
- Leadership Development
- Performance Management
- Financial Services
- Employee Training
- Microsoft Excel
- Employee Engagement
- Customer Retention
- Customer Service
- Relationship Management
- Account Management
- Executive Management
- Credit Cards
- Coaching
- Operations Management
- Contact Centers
- Credit
- Finance
- Microsoft Office
- Sales
- Management
- Team Building
- Call Centers
- Business Development
- Microsoft Word
- Team Leadership
- Human Resources
- Organizational Development
- Onboarding
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