Altamash Shaikh
Lead WFM Global RTA @ Sutherland |
- Role
- Lead Wfm Global Rta at Sutherland
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Altamash Shaikh
At Sutherland as Lead WFM Global Real-Time Analyst, I focus on optimizing queue management and high-volume staffing to maintain over 95% service level compliance. Collaborating with Global Command Central, I drive workflow transitions, adherence, and actionable reporting supporting operational decisions. With a Higher Secondary Certificate in Commerce from St. Mary JR College, I apply analytical and organizational skills to empower seamless service delivery. My aim is to support business objectives by fostering operational efficiency in dynamic, high-pressure environments.
Experience
Lead Wfm Global Rta
Oct 2025 — Present · Navi Mumbai, IN
Education
St. Mary JR College
Higher Secondary Certificate, Commerce
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