Altaf Sayyed
Aviation Customer Management
- Role
- Customer Service Officer at IndiGo (InterGlobe Aviation Ltd)
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Altaf Sayyed
Dedicated and detail-oriented customer service officer with over 4+ years of experience…
Experience
Customer Service Officer
IndiGo (InterGlobe Aviation Ltd)
Jan 2025 — Present · Mumbai, IN
Providing guidance, support, and motivation to team members.•Identifying and resolving operational issues.•Identifying and implementing process improvements.•Analyzing data to identify trends, patterns, and areas for improvement.•Overseeing a customer service team, ensuring quality customer interactions, and optimizing the overall customer experience.•Leading, motivating, and developing customer service representatives.•Direct interaction with customers to address issues, resolve conflicts, and ensure positive experiences. •Providing ongoing training and development opportunities for team members to improve their skills and knowledge. •Strong verbal and written communication skills to effectively interact with customers and team members.
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