Alta B.
Tech Customer Solutions Manager @ Amazon | MBA, Technology Management
- Role
- Tech Customer Solutions Manager, Multi-channel Commerce Fulfillment at Amazon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Experience
Tech Customer Solutions Manager, Multi-channel Commerce Fulfillment
Mar 2023 — Present · Seattle, WA, US
Lead end-to-end technical integration and launch strategies for Buy with Prime and Multi-Channel Fulfillment merchants, architecting complex e-commerce solutions (Shopify, OMS, ERP) and driving scalable process improvements that streamline onboarding, reduce time-to-launch, and enhance merchant experience through close collaboration with Sales, Product, and Engineering teams.
Education
Seattle Central College
Associate of Arts (AA), International Relations
University of Washington, Henry M. Jackson School of International Studies
Bachelor of Arts (BA), International Studies
UW Foster School of Business
MBA, Technology Management
Skills
- Educational Leadership
- Public Speaking
- Public Relations
- Teaching
- Curriculum Development
- Tutoring
- Research
- Program Management
- Tax Preparation
- Citizenship Education
- Employee Training
- Customer Service
- Nonprofits
- Social Networking
- Legal Interpretation
- Curriculum Design
- Powerpoint
- Microsoft Office
- Microsoft Excel
- Volunteer Management
- Microsoft Word
- Event Planning
- Early Childhood Education
- Team Leadership
- Translation
- Leadership
- Intercultural Communication
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