Alrico Lieman-Cooke

Day Concierge @Vita Group

Manchester, GB

Front of House & Customer Service: Act as the first point of contact for residents and guests, providing exceptional service and managing all inquiries. Email and Communication Management: Monitor and manage the concierge email inbox, ensuring all resident inquiries are addressed with swift and accurate responses. Building Operations: Conduct regular patrols to maintain high standards of cleanliness and report any maintenance issues. Parcel & Delivery Management: Handle and log all incoming and outgoing parcels and deliveries for residents. Security & Safety: Maintain a secure environment by managing visitor access and reporting any security concerns or emergencies

HFPA Fitness Academy

Certificate , Sport and Fitness Administration/Management

University of Cape Town

BMus (Bachelor in Dance), Dance

The TEFL Academy London

Certificate , Education