Alphonso Harris
Director of Engineering Operations | Critical Infrastructure & Operations LeaderMission-Critical Facilities • Data Center Operations • Reliability • MEP • Controls • Ops Excellence
- Role
- Senior Operations Manager at Amazon
- Location
- Marysville, WA, US
- LinkedIn followers
- 500 followers
About Alphonso Harris
I am a senior engineering and operations leader with 20+ years of experience owning availability, reliability, and execution across mission-critical infrastructure portfolios.I lead multi-site operations and large technical teams supporting always-on environments where uptime, safety, and disciplined execution matter. My background spans data-center-equivalent facilities, critical mechanical and electrical systems, controls and monitoring, and operational governance in high-risk environments.I operate as a single-threaded owner for operational outcomes — accountable for readiness, risk management, vendor performance, and workforce capability across complex portfolios. I build durable operating mechanisms including KPI dashboards, inspection cadences, predictive maintenance programs, and audit-ready governance models.I partner closely with senior leaders and non-technical stakeholders to translate infrastructure risk and system data into clear, actionable decisions that balance speed, cost, and long-term resilience.
Experience
Senior Operations Manager
Mar 2026 — Present · Bakersfield, CA, US
Education
Northwestern University
Master of Information Systems Management, Information Technology
2021
Naval Postgraduate School
M.A. in Middle Eastern Studies
Excelsior University
B.S. in Business
Villanova University
Master Certificate Lean Six Sigma Black Belt, Process Improvement
2015 — 2016
Villanova University
Master Certificate in Six Sigma, Process Improvement
2015 — 2015
Excelsior University
B.A., Liberal Arts and Sciences/Liberal Studies
2009 — 2010
Naval Postgraduate School
Master of Middle Eastern and Sub-Saharan Africa studies, Near and Middle Eastern Studies
2016 — 2018
Northwestern University
M.S. in Information Systems Management
Defense Language Institute Foreign Language Center
A.A, Arabic
2006 — 2008
Villanova University
Project Management
2016 — 2016
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