Anh P.

Experience

1. Medical Assistant Iii

   Duke University Health System

   Apr 2021 — Present

   Obtaining vitals, medical histories, and chief complaints prior to appointments- Administering vaccines and medications- Taking EKGs, removing sutures and staples, performing ear lavages- Assisting providers with in-office procedures such as injections, biopsies, pap smears- Obtaining prior authorizations for medications and educating patients on assistance and educational/support programs- Worked in conjunction with providers by scribing during patient encounters- Served as Infection Prevention Liaison within Duke Primary Care and Duke Rheumatology. This role involved the observation of staff members to ensure adherence of clinic protocols and implementation of new policies- Serve as the Supply Champion for Duke Urgent Care Green Level. This role requires collaboration with the clinic leadership to maintain supply stock and expiration, update supply stock based on system formulary lists, and training team members on inventory and stock management- Member of the Work Culture Committee at Duke Urgent Care Green Level, promoting and maintaining a positive culture within the department- Cross-trained in front office operations. This involves scheduling referrals, coordinating appointments, obtaining insurance coverage related to the visit- Cross-trained within laboratory operations in primary and urgent care settings. Day-to-day operations include routine quality control testing, performance of point-of-care testing, obtaining and processing laboratory specimens, and order reconciliation.

Education

• East Carolina University

  Bachelor's degree in Public Health

  2013 — 2017

Skills

• Microsoft Office
• Healthcare
• Emr
• Medical Records
• Customer Service