Alpesh More
Client Experience | Retail Management, Leadership Management | PSB ALUMNI PARIS
- Role
- Senior Associate Client Experience at UrbanWrk
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Alpesh More
As a Assistant Account Manager, I’m passionate about creating seamless, service-driven…
Experience
Senior Associate Client Experience
Mar 2025 — Present · Pune, IN
Managing and improving client onboarding and ongoing support processes to ensure a best-in-class experience.• Gathering and analyzing client feedback to identify trends and opportunities for service improvement.• Collaborating with cross-functional teams (sales, marketing, operations, and product) to align strategies with client needs and expectations.• Delivering client insights and reporting to senior leadership to support business decisions and customer-focused innovation.• Developing and implementing client retention strategies and personalized engagement plans.
Education
University of Mumbai
Bachelor's degree, Hospitality
Paris School of Business
Master's degree, Hospitality and Tourism Management
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