Alpesh Umradia

Senior Ii @Fiserv

Mumbai, MH, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Senior Ii @Fiserv

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Mumbai, IN

Managing & handling day to day Cash application in SAP & make sure it\'s being applied to the accurate customer nominal.Processing daily ACH pull & push for standardised customers.Intimating customers with their state of accounts & proceed with reconciliation where there is dissimilarity in balance confirmation/aged credits /debits or for other reasons.Closely coordinating with the Offshore team of United States (Coral springs & Alpharetta)Applying new ways & taking initiative for process improvements.Capitulating with Audit requirments & suffice in resolving queries with necessary supportings as per their requirements.Working & inbound with stipulated boundaries as per the company policy & procedures

EDUCATION

2003 — 2008

Mithibai College

Bachelor of Commerce - BCom

1993 — 2003

St. Francis Institute Of Technology

Ty Bcom

2007 — 2008

Welingkar Institute of Management

Diploma

SKILLS

Project ManagementLeadershipMicrosoft ExcelCustomer ServiceMicrosoft OfficeMicrosoft WordStrategic PlanningNegotiation

ABOUT ALPESH UMRADIA

As a Deputy Manager in Settlements and Reconciliation department at Sigue Corporation, I…

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Alpesh Umradia — Senior Ii at Fiserv in Mumbai, MH, IN | Unifers