Alpesh Khobragade
IT Support | Windows Server | Active Directory | Open to WorkProduct Operations Executive @ Habuild |
- Role
- Tech Support at It-Cg
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
Experience
Tech Support
Aug 2025 — Present
Worked on ticketing tools to log, track, and resolve basic user issues. Provided basic troubleshooting support for Windows systems, including slow performance and application errors. Assisted users with Outlook configuration and basic email troubleshooting. Understanding of DHCP and DNS for IP address assignment and name resolution troubleshooting. Assisted in user account management in Active Directory such as password reset and account unlock. Applied basic Group Policy updates and verified policy refresh on client systems. Assisted in performing system backup and recovery tasks under senior supervision. Escalated complex server-related issues to senior administrators.
Education
Rashtrasant Tukadoji Maharaj Nagpur University (RTMNU)
Bachelor of Technology - BTech, Information Technology
2021
Butterflies Social
Bachelor of Technology, Information Technology
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