Andrew Loomis
Driving Customer Success with Embedded Analytics & AI | VP @ Sisense | Partnering with High Growth Companies to Unlock Data-Driven Growth
- Role
- VP of Customer Success at Sisense
- Location
- Woodbridge, NJ, US
- LinkedIn followers
- 500 followers
About Andrew Loomis
At Sisense, leading the Global Field Services teams, my mission is to revolutionize customer engagement through tailored analytics solutions. My approach to strategic leadership involves driving customer adoption, retention, and advocacy, all while ensuring a customer-centric focus remains at the forefront of every initiative.By fostering a culture of collaboration and continuous learning, I\'ve empowered both my team and our clients to excel in a fast-paced, dynamic industry. The expertise in change management and learning & development solutions gained from my directorial role at the Center of Excellence informs my current strategies to deliver exceptional service and drive value for our partners and stakeholders.
Experience
VP of Customer Success
Oct 2025 — Present · Woodbridge, NJ, US
Lead a dynamic team at Sisense to empower high growth companies through embedded analytics and AI-driven insights. • Design and scale a customer success framework addressing rapid growth challenges. • Develop data-driven playbooks and health scoring models to enhance platform utilization and reduce churn. • Collaborate cross-functionally to align customer success with product innovation and sales enablement.
Education
Seton Hall University
Bachelor of Science, Business Administration; Management Information Systems
2004 — 2008
Skills
- Project Management
- Strategy
- Saas
- Professional Services
- Financial Software Implementation
- Software Implementation
- Software Consulting
- Social Media
- Java
- .net
- Business Process Improvement
- Client Focus
- Management
- Cloud Computing
- Salesforce.com
- Visio
- Access
- Analysis
- Business Analysis
- Xml
- Process Improvement
- Cross-Functional Team Leadership
- Software Project Management
- Crm
- Enterprise Software
- Software as a Service (Saas)
- Consulting
- Html
- Customer Relationship Management (Crm)
- Architecture
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