Alondra Merritt

About Alondra Merritt

As a Customer Experience Associate at The Exchange for 3+ years, I respond to customers\'…

Experience

1. Customer Experience Associate

   The Exchange

   Dec 2021 — Present · Glendale, AZ, US

   Shoppette and Gas Station for the Army and Air Force Exchange Service (AAFES) on Luke Air Force Base13722 Thunderbird StreetGlendale, AZ 85•••12/2021 – PresentWelcome all customers with a warm greeting as they enter the store.Ability to work in a fast paced environment, while answering questions from the customers (in-person and by telephone), cashing out items bought in the store and gas purchases using a Point of Sale system with 100 percent accuracy.Assists active duty men and women, retirees, Department of Defense and foreign service members and their families with finding and purchasing items. Handles money and credit card transactions with 100 percent accuracy.Uses Standard Operating Procedures by the Army and Air Force Exchange Services to close store and gas station at the end of tour of duty.Cleans and sanitizes the cooking and beverage equipment that food is on and restock other displays that provide for quick food pick up.Participates in semi-annual store inventory.

Education

• Arizona State University

  Bachelor's degree, Interdisciplinary Arts and Performance (Digital Arts, Games, Performance, Sound, Visual Arts)

• Estrella Mountain Community College

  Associate of Arts - AA, Arts