Alok Pandey

About Alok Pandey

With total experience and knowledge of more than two decades of leading OEMs, System Integration org with products and solution like Storage, data centre, SOC/NOC, Cyber security, Customer Experience Management, sales innovation, marketing, Business Development, Strategy formulation, Consultative Selling (products and services), team management, and large account management and performance metrics of the business, with deep expertise, I am a trusted advisor for many clients, with some associations going back, over a decade from various segments like Government, PSUs, Large Enterprises etc.I work as a CEO in the region and industry thought leader, to drive and grow Oracle’s CX business in India through value selling leading to customer success.I strongly believe in leading from the front, assigning accountability and driving execution & Growth, keeping internal and external stake holders motivated & delighted. Have transformed GEH businesses in Oracle in last one decade. Success in my career is the outcome of Strong Communication, Coaching & leadership Skills, Thinking Big & Out of the Box, Ability to Take Calculated risks & focus on Highest Standards & Results.Good experience in making solution and account strategy and consultative selling of various services/products on Cloud and On Premise applications.Strong experience of selling SAAS, PAAS, IAAS applications like ERP, HCM, CRM, Customer Experience (CX) applications, Digital Media application, Service Cloud, Sales cloud, social cloud, Edtech, Skilling for university students, capacity building for government employees etc.Strong experience in handling Strategic/Large and Medium Enterprises of various industry segments, governments like state and central, PSUs. Successfully handled complicated deals under hostile environments leading it to successful closuresLong experience as Solution specialist in consultative sales of solution depending on the customer requirements.Good experience of establishing a start up organization from scratch in a very short span of time.Have been a consistent performer and exceeded management expectations in most demanding situations. Achieving the quota successfully in such a dynamic market has been a satisfying experience.Result oriented professional with ability to quickly grasp product and services technicalities, market nuances, customers’ business model and requirements. Strategize and creatively find solutions to complex and unstructured problems

Experience

1. Sales Leader- India Public Sector Business

   Coursera

   May 2024 — Present · Gurugram, IN

   In my role at Coursera India, I led the sales strategy for the Public Sector business, focusing on government ministries and public enterprises. I designed innovative go-to-market strategies that enhanced our market penetration and fostered new partnerships. My efforts contributed to a substantial increase in revenue and market share in a competitive landscape.

Education

• Nagpur University

  Bachelor's Degree, Mechanical Engineering

  1991 — 1995

• Lal Bahadur Shastri Inst. Of Management

  Master of Business Administration (M.B.A.), PGDBM in Marketing and Sales

  1999 — 2001

Skills

• Team Building
• Management
• Channel Partners
• Solution Selling
• Sales Management
• Sales
• Training
• New Business Development
• Strategic Account Growth
• Customer Service
• Customer Relationship Management (Crm)
• Cloud Computing
• Team Leadership
• Business Analysis
• Start-Ups
• Leadership
• Account Management
• Strategic Planning
• Vendor Management
• Business Strategy
• Consultative Selling
• Marketing
• Negotiation
• Team Management
• Strategy
• Project Management
• Crm
• Business Development