Alok Roy

Customer Success | Cybersecurity

Role
Customer Success Manager at Netskope
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Alok Roy

Self motivated and experienced Customer Success Professional who thrives on collaborative efforts across various teams. Skilled at data analysis and insight translation into impact strategies to drive customer retention, expansion, and satisfaction. Expertise in identifying trends with a commitment to achieving common goals and delivering results that matter to our clients and our company. Experienced in working in large enterprises as well as startups, building and leading customer success function, managing B2B SaaS customers of all scale with high CSAT, renewal rate and account growth.

Experience

  1. Customer Success Manager

    Netskope

    Jan 2025 — Present · IN

Education

  • Institute of Techncal Education & Research

    Bachelor of Technology (B.Tech.), Computer Science

    2013 — 2017

  • Birla Institute of Technology and Science, Pilani

    Master of Business Administration - MBA, Marketing/Marketing Management, General

    2017 — 2019

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Alok Roy — Customer Success Manager at Netskope in Bengaluru, KA, IN | Unifers