Alok S

Operations Support Analyst @Snsg Ltd

Birmingham, GB

Key Accountabilities• To operate and monitor all systems within the control and communication room in an effective and efficient manner, ensuring all work is compliant with GDPR and other data handling regulations.• Ensuring the safety of our staff through continuous and effective security surveillance.• Monitor and respond to alarm activations ensuring the correct escalation process and reporting systems are followed.• Ensuring that reports are captured accurately in line with the site reporting procedures.• Answer inbound telephone calls professionally, quickly and effectively ensuring information is extracted and logged out of hours.• Ensure all tasks that are assigned are carried out to a high standard in line with company and customer requirements.• Assist contract managers and administrator team with day-to-day tasks.

Prifysgol Cymru Y Drindod Dewi Sant / University of Wales Trinity Saint David

Master of Business Administration (M.B.A.), General Management

Sharnbasva University, Kalaburagi

Bachelor's Degree, Computer Programming, Specific Applications

Bournemouth University

Sports & Events, Sports Studies