Alok Mishra
Scrum Master & Project Manager at TCS | BFSI Operations & Automation | PSM I & II | Lean Six Sigma Green Belt | Agile Practitioner | Passionate Runner đââď¸
- Role
- Scrum Master at Tata Consultancy Services
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Alok Mishra
Transformational Project Manager | RPA & Smart Automation Expert | Fraud & Risk Management SpecialistAbout Me- As a seasoned Project Manager with 15+ years of experience, I drive transformational projects leveraging RPA solutions and Smart Automation using Agile techniques. My expertise spans:â˘â â Fraud Prevention (CNP, e-commerce)â˘â â Operations Risk Managementâ˘â â Client Engagementâ˘â â Online Paymentsâ˘â â Chargeback Reduction & Managementâ˘â â Risk Managementâ˘â â Transaction Process Improvementâ˘â â Card Association Rules & Regulationsâ˘â â Revenue Retentionâ˘â â AnalyticsSpecialized Skills:â˘â â Agile & Scrum Methodologiesâ˘â â JIRAâ˘â â RPA Solutionsâ˘â â Smart Automationâ˘â â Fraud Tools: Forter, Accertify, SIFT Science, Ekata, Kount, Maxmind, PIPL, Experian, Cardinal CommerceCertifications:â˘â â PSM I & II (Professional Scrum Master)Industry Expertise:â˘â â Banking & Financial Servicesâ˘â â Online Paymentsâ˘â â E-commerceWhat Drives Me:Delivering innovative solutions, mitigating risks, and driving revenue growth through strategic project management and process improvements.But beyond the corporate world, I\'m also a passionate runner, always striving to push my limits!Let\'s Connect:If you\'re interested in exploring how RPA, Smart Automation, and effective risk management can transform your business, let\'s start a conversation!Feel free to reach me out or just email me -â˘â˘â˘â˘â˘â˘@gmail.com /+91 you for read.
Experience
Scrum Master
Apr 2026 â Present ¡ Bengaluru, IN
Education
Kendriya Vidyalaya
Schooling
Mahatma Jyotiba Phule Rohilkhand University (MJPRU), Bareilly
Bachelor's degree
Skills
- Experian
- Emailage
- Customer Service
- Sql
- White Pages
- Sift Science
- Kount
- Accertify
- Core Java
- Risk Management
- Team Management
- Business Analysis
- Html
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