Alok Kumar Singh
General Manager at SAMSUNG SDS || Ex- KPMG
- Role
- General Manager at Samsung SDS
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Alok Kumar Singh
Dedicated and result oriented Certified Professional with 12+ years working experience managing projects from inception to multiyear relationship.Application Development, Production Support and Testing projects in Distribution Management, Financial Services, Construction and Production domains.PM activities to enable project success, planning, estimation, reviews, schedules, monitoring, escalations and status reporting, Successful end to end implementation of Service Management Tool (implemented across various client subsidiaries).Responsible for ADM for customers across SAARC region, Customer Satisfaction, SLA compliance, Audits. Co-ordinate with Development/Infrastructure Managers, Test & Release Managers for all release/maintenance activities and acts as the main approval point for all releases.Direct & drive the process, people development including recruitment, appraisals, capability building and responsible for end-to-end delivery. Responsible for providing the accurate status to the client, Sr. Leadership team in Monthly/Quarterly governance meeting.
Experience
General Manager
Mar 2026 — Present · Gurugram, IN
Education
NORTHERN INDIA ENGINEERING COLLEGE, CHINHAT
Bachelor of Technology - BTech, Computer science & Engineering
Skills
- Microsoft Dynamics
- Software Development
- Ssrs
- X++
- Sql
- Requirements Analysis
- Axapta
- Enterprise Portals
- Sql Server
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